WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

273 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 21:53

EMR / Front Office

13 Planned
15 Vote

Ability to print a single patient from EOB

Currently if you have to send a paper claim to a secondary insurance you have to print out the entire remit. The ability to select a single patient from a remit and print out their information to send to a second insurance will be most convenient.

Created 20 Aug 16:12

Therabill / Payments

1 Future Consideration
2 Vote

Create a delete all button for attachments. Or allow a certain time frame to be deleted

I just realized I was paying for storage of my attachments going back to 2013. I started to delete them and was looking for a delete all button or the ability to delete for a certain time frame. I could not find one. I contacted support because su...

Created 29 Oct 18:50

Therabill / Other

0 Future Consideration
225 Vote

Text reminders to display date and day of week (not just day of week)

We feel the patients need to have text appointment reminders sent with date of week displayed, not just the day of the week. (Currently text says Reminder: Your appointment with XXX is on Tue at 07:00am To reschedule call ####"

Created 25 May 14:49

EMR / Scheduler

29 Planned
154 Vote

Rescheduled Option for Appointment

There is an option for no show and cx. Should be an option for rescheduled

Created 04 Mar 03:07

EMR / Other

4 Future Consideration
35 Vote

REMOVE START DATE FROM INSURANCE INVOICING QUEUE

Please remove the start date from the insurance invoice queue. This must have been one of your recent updates, but this is an issue because now we have to delete it every time we go into the Insurance Invoice area to bill claims. We need to be abl...

Created 23 Feb 14:16

Therabill / Billing

9 Unlikely to Implement
4 Vote

Add Provider to Payment Balancing Full Access

Can we add a column on the Payment Balancing and Payment Balancing Full Access Report to include the provider? A new member runs provider totals and includes the check numbers Champlin PT requested

Created 10 Oct 21:39

Billing / Reports

1
65 Vote

Calendar Sync with Outlook

Is there a way to sync Therabill's calendar with Outlook?

Created 06 Jul 15:06

Therabill / Other

9 Future Consideration
73 Vote

Policy Date Range - Date Entry

Used to be able to enter date for policy via keypad, now the date must be selected from the pop up calendar. Would like to be able to free enter it again.

Created 25 Apr 18:01

EMR / Front Office

12 Future Consideration
1 Vote

Applied Payments for Credit Card Payments

I am currently using World Pay via Therabill for credit card payments. When I go to apply the unassigned balance - there is no way to generate a payment received that shows how the payment was applied to which date of service. The only receipt I c...

Created 01 Nov 17:43

Therabill / Payments

0 Future Consideration

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

patient search by phone number

Ability to print a single patient from EOB

Create a delete all button for attachments. Or allow a certain time frame to be deleted

Text reminders to display date and day of week (not just day of week)

Rescheduled Option for Appointment

REMOVE START DATE FROM INSURANCE INVOICING QUEUE

Add Provider to Payment Balancing Full Access

Calendar Sync with Outlook

Policy Date Range - Date Entry

Applied Payments for Credit Card Payments

Filter by status

Filter by category

Identify yourself with your email address

patient search by phone number

Ability to print a single patient from EOB

Create a delete all button for attachments. Or allow a certain time frame to be deleted

Text reminders to display date and day of week (not just day of week)

Rescheduled Option for Appointment

REMOVE START DATE FROM INSURANCE INVOICING QUEUE

Add Provider to Payment Balancing Full Access

Calendar Sync with Outlook

Policy Date Range - Date Entry

Applied Payments for Credit Card Payments