WebPT Ideas and Discovery

We need more options on reminders like this. This is one of the many reasons our patients, especially older folks, get confused with the current reminder system.

this is a major issue for our patients who schedule multiple appointments at a time. we would love to see this feature to help avoid confusion for our patients. Thank you fo ryour consideration.

I agree! The more clear the better, patients do get very confused on time and date.

I agree, patients get very confused at times. The clearer the message the better. thank you!

I agree, please also make it clear that those texts are not to be replied to.

I agree, patients end up confused and show up on wrong dates or use the lack of information as an excuse to bypass no show fees.

This needs to be implemented! I have patients who look at their old texts and then come in the next week on "Thurs" even though the text was from the previous week and they don't have an appointment! This happens frequently.

Please also add a feature where you can send and edit texts to all active patients for like holidays or for early closings due to inclement weather, etc. I also agree with the first comment, there definitely has to be a message that says "do not reply "

It would also be great to have something along the lines of "if you are feeling unwell please reschedule your appointment."

There needs to be a cancel/confirm option for patients

Should have a 'bounce back' message. We have pts text back to the TEXT REMINDER 'hey I cannot make the appt, please cancel it'. There needs to be a message 'this is a no reply service'