WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

5 Vote

on a patient statement, I would like to see a line that states a refund was issued. If we can show a payment why can't we show a refund?

No description provided

Created 28 Jul 20:52

Therabill

0
3 Vote

Should be able to split up the patient's cases

When the patient has more than 1 case ex: work comp and auto, you should be able to look at one or the other rather than all at once. I wanted to do an invoice for the patient's auto case and I can not do so since the patient also has a workman's ...

Created 08 Apr 15:29

Therabill / Billing

0 Future Consideration
2 Vote

Notification of claim denials by an insurance payer

It would be helpful if a feature can be added that will notify a provider if an insurance payer has denied a claim without having to go through each patient account to check claim status, payments, denials, etc....

Created 14 Feb 20:57

Therabill / Claims

1 Future Consideration
4 Vote

Show client's DOB & age at top of in daily note/documentation.

Please show the client's DOB and current age in yr/mo at the top of any clinical documentation-the daily note, evaluation note, etc. This is helpful in a pediatric practice to remember the exact age of each client, especially when shared between p...

Created 27 May 01:57

Therabill / Other

0
3 Vote

Cancel a providers schedule for set amount of time

You should be able to cancel an entire week's schedule easily either for all appointments or by provider. If someone has an unforeseen emergency or plans a vacation, it would be nice to be able to cancel the whole day or week without individually ...

Created 04 Apr 15:34

Therabill / Usability

0 Future Consideration
1 Vote

Ability to keep on file more than one card for payment per client

Clients pay with various cards currently only 1 can be saved. It also seems to require card be deleted to enter a different card. Very inconvenient.

Created 22 Dec 15:21

Therabill / Payments

0 Future Consideration
7 Vote

CRM, Lead Management, and Tracking Status

It would be a game changer if Therabill had an internal way to track incoming leads. If a patient calls (or submits online), it would be great if this info could be added to Therabill with automatic reminders so we can follow up. Furthermore, it c...

Created 25 Oct 21:00

Therabill / Usability

3 Planned
3 Vote

Should be able to customize introductory message that is sent on email statements so looks more professional and less sketchy

Currently the email message that is sent out is Hi , (Insert business name here)has shared a secure file with you. For security reasons, this file will only be available for the next five days. After that time, access to the file will be revoked. ...

Created 31 Mar 14:39

Therabill / Patient Statements

0 Future Consideration
3 Vote

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

No description provided

Created 30 Mar 18:35

Therabill / Billing

0 Future Consideration
5 Vote

Flag claims for providers

Would it be possible to send an alert to the provider for claims with missing dx codes, units not matching time stamp, place of service etc. Just click a flag button and automatically notifiy the provider there is an issue.

Created 05 Jul 12:24

Therabill / Billing

0

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WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

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on a patient statement, I would like to see a line that states a refund was issued. If we can show a payment why can't we show a refund?

Should be able to split up the patient's cases

Notification of claim denials by an insurance payer

Show client's DOB & age at top of in daily note/documentation.

Cancel a providers schedule for set amount of time

Ability to keep on file more than one card for payment per client

CRM, Lead Management, and Tracking Status

Should be able to customize introductory message that is sent on email statements so looks more professional and less sketchy

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

Flag claims for providers

Filter by status

Filter by category

Identify yourself with your email address

on a patient statement, I would like to see a line that states a refund was issued. If we can show a payment why can't we show a refund?

Should be able to split up the patient's cases

Notification of claim denials by an insurance payer

Show client's DOB & age at top of in daily note/documentation.

Cancel a providers schedule for set amount of time

Ability to keep on file more than one card for payment per client

CRM, Lead Management, and Tracking Status

Should be able to customize introductory message that is sent on email statements so looks more professional and less sketchy

This system should allow you to unapply an Insurance Payment that has been retracted, so when it is used for another patient payment it is available for use.

Flag claims for providers