what I'm looking for is a percentage of lost possible appointments, so no shows, cancels, and avaiable appointments that were not filled. Like a percentage of holes in the schedule, how many visits a Therapist could have seen altogether verses what the Therapist actually saw in a day. This would be a percentage for the entire day and would take into account how many possible appointments each therapist can see in a day verses how many the therapist actually sees in a day.
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Hello, and thanks for your feedback! This is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered. In the meantime if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.