WebPT Ideas and Discovery

Able to generate individual ERA/EOB from a batch ERA in order to make it easier to file with secondary insurance

In order to file with secondary insurance for a single pt, i have to print out the entire EOB and white out all other patients listed on the EOB before i can send it off to secondary insurance. It would be much easier if there was a way to isolate...

Multiple Delete boxes next to claim errors that have been reprocessed and fixed!

It would be helpful if there was an easier way to delete these after fixing them and resubmitting! That way our attention is on the new claim rejects that pop up and not the old ones sitting there!

to be able to cancel or confirm about through the text message

We are having a lot of new clients no showing, we feel it would be benifical if the Patient could confirm or cancel there appointments with the text reminder. Or atleast provide the message that they need to call the office to cancel.

Created 27 Oct 16:20

Therabill / Other

7 Future Consideration

4 Vote

To have people's preferred names be on their treatment plans, not their dead names.

No description provided

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

10 Future Consideration

307 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 21:53

EMR / Front Office

15 Planned

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
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Ability to remove auto generated comments on Patient Statements

Missed appointment notification to patient

Add per-session or per-client EDI note capability

Expired/exceeded Authorization Alerts

Able to generate individual ERA/EOB from a batch ERA in order to make it easier to file with secondary insurance

Multiple Delete boxes next to claim errors that have been reprocessed and fixed!

to be able to cancel or confirm about through the text message

To have people's preferred names be on their treatment plans, not their dead names.

Office Chat Feature

patient search by phone number

Filter by status

Filter by category

Identify yourself with your email address

Ability to remove auto generated comments on Patient Statements

Missed appointment notification to patient

Add per-session or per-client EDI note capability

Expired/exceeded Authorization Alerts

Able to generate individual ERA/EOB from a batch ERA in order to make it easier to file with secondary insurance

Multiple Delete boxes next to claim errors that have been reprocessed and fixed!

to be able to cancel or confirm about through the text message

To have people's preferred names be on their treatment plans, not their dead names.

Office Chat Feature

patient search by phone number