WebPT Ideas and Discovery

When visits are ready to be billed out, they go to ‘insurance invoicing’ area, BUT when it’s time to bill out, we do so by carrier.

We click on “batch primary” and it will bring up ALL visits for ALL patients but then we can narrow it down by carrier name, date of service range, provider name… & we usually do it by carrier name. So if I type “ Medicare” its going to keep ONLY the Medicare patients listed and do away w/ everyone else. & then we bill out all remaining Medicare patients/visits as one batch.

We typed “ United” and it kept ALL UHC patients/visits and so we selected them all & billed them out in another batch.

Why were this patients NYSIF visits billed to UHC? Because Therabill told us they were UHC visits. Both carriers WERE active in her case at the time. It is NOT until I “archive” her UHC insurance policy/card in Therabill that her visits will finally show as NYSIF.

This happens with ALL of the patients that you are treating with multiple kinds of insurances ( Medical insurance & then W/C or Medical insurance & no faults )

I wish so badly webpt/Therabill would allow for multiple charts for a patient so visits can get intertwined :/