WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
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1 Vote

Therabill CC receipt to include date of service

I take someone's credit card at initial evaluation and keep it on file. Then, once i get the EOB, I charge their card according to the patients responsibility on the EOB. When I use this credit card feature, the receipt that is sent to the patient...

Created 06 Nov 14:55

Therabill / Payments

0 Future Consideration
1 Vote

Allow for broader range of email address format

I have client email addresses that don't in ".com" or ".org" and I'm not able to save them in client profiles send reminder emails to them. Please broaden the range of email address allowed. Thank you! - Susan

Created 04 Nov 17:04

Therabill / Usability

0 Future Consideration
529 Vote

Missed appointment notification to patient

When a patient no-shows for a scheduled appointment and you check the "no-show" icon/box from "Edit Appointment" screen, it would be helpful to get a pop-up that asks "Would you like to alert the patient of their missed appointment?". Then an emai...

Created 19 Nov 19:21

EMR / Scheduler

23 Future Consideration
397 Vote

Expired/exceeded Authorization Alerts

Instead of just switching to bold red print when an authorization on file is expired a pop up should also appear when the the patient chart is opened. Similar to when the Medicare PT threshold has been exceeded. The authorization should also show ...

Created 17 Jun 22:51

EMR / Documentation

31 In Progress
6 Vote

Need to develop a proof of timely form that the end user can print

Need to develop a proof of timely form that the end user can print out immediately while working the claim.

Created 18 Oct 15:27

Therabill / Billing

0 Future Consideration
4 Vote

Case Specific info migration (different from prior cases)

prior cases were work comp related. New case is created with new insurance which is not work comp related. It would be helpful to migrate the correct case information (update the related cause)

Created 22 Oct 21:49

Therabill / WebPT EMR Integration

0 Future Consideration
2 Vote

Create a delete all button for attachments. Or allow a certain time frame to be deleted

I just realized I was paying for storage of my attachments going back to 2013. I started to delete them and was looking for a delete all button or the ability to delete for a certain time frame. I could not find one. I contacted support because su...

Created 29 Oct 18:50

Therabill / Other

0 Future Consideration
53 Vote

Easy way to cancel more than one appointment for a client

It would be nice to be able to go to schedule tab and bring up client appointments and cancel there.

Created 04 Apr 14:44

Therabill / Other

2 Future Consideration
89 Vote

to be able to cancel or confirm about through the text message

We are having a lot of new clients no showing, we feel it would be benifical if the Patient could confirm or cancel there appointments with the text reminder. Or atleast provide the message that they need to call the office to cancel.

Created 27 Oct 16:20

Therabill / Other

4 Future Consideration
260 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

9 Future Consideration

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