WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

When posting ERA's it would help to have the option to select whether or not this was a check or EFT.

This would save so much time, because if a payer is sending an ERA as a check, you have to go back and manually change to EFT, so that you balance correctly.

Created 16 Jan 16:36

Therabill / Payments

0 Future Consideration
1 Vote

Add ability to edit, remove, delete referral sources. Thank you

Please add the ability to edit, remove, and delete referral sources. Also, add it to KPI's in Snapshot reports. All customers will benefit as this section is used to collect data on where patients come from. It is used to determine where to put ma...

Created 15 Jan 09:08

Therabill / Reporting

0
1 Vote

Contract Mgmt webPT Billing add future locations check box

On Contract Mgmt in billing, for Providers there is an include Future box, can we add include future locations?

Created 14 Jan 13:34

Billing / Setup & Administration

0
544 Vote

Missed appointment notification to patient

When a patient no-shows for a scheduled appointment and you check the "no-show" icon/box from "Edit Appointment" screen, it would be helpful to get a pop-up that asks "Would you like to alert the patient of their missed appointment?". Then an emai...

Created 19 Nov 19:21

EMR / Scheduler

24 Future Consideration
411 Vote

Expired/exceeded Authorization Alerts

Instead of just switching to bold red print when an authorization on file is expired a pop up should also appear when the the patient chart is opened. Similar to when the Medicare PT threshold has been exceeded. The authorization should also show ...

Created 17 Jun 22:51

EMR / Documentation

31 In Progress
2 Vote

in write off section

PUT QMB as an option for the write off

Created 09 Jan 17:59

Therabill / Claims

0 Future Consideration
102 Vote

to be able to cancel or confirm about through the text message

We are having a lot of new clients no showing, we feel it would be benifical if the Patient could confirm or cancel there appointments with the text reminder. Or atleast provide the message that they need to call the office to cancel.

Created 27 Oct 16:20

Therabill / Other

5 Future Consideration
59 Vote

Easy way to cancel more than one appointment for a client

It would be nice to be able to go to schedule tab and bring up client appointments and cancel there.

Created 04 Apr 14:44

Therabill / Other

2 Future Consideration
266 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

9 Future Consideration
281 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 21:53

EMR / Front Office

14 Planned

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy