WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Agency Billing

Agency billing is cumbersome right now with invoices. There are so many boxes to check and mistakes can easily be made and difficult to fix. The Agency Statement Balance is much easier, however the Statement Balance is not saved as the Invoices ar...

Created 18 Nov 23:42

Therabill / Billing

0 Future Consideration
1 Vote

Change status of all date of services once

I want to change the status of all Date of services of a patient to mark as already insured. I need this action once not indvidually.As indvidually we can change, but we have 4000+ claims which needs to be change. Provider needs this action on pri...

Created 15 Nov 19:06

Therabill / Billing

0 Future Consideration
3 Vote

Ability to add tax% when generating statemennts

It would be great if there was a way to input a % fee for taxes somewhere in the billing section so that it would automatically be calculated and included in the total owed by the patient. From what I understood from my call to customer support, I...

Created 28 Sep 15:32

Therabill / Billing / Patient Statements

0 Future Consideration
3 Vote

easier posting when you have take backs

When we get a take back in an EOB that is large it will never match and we have to enter individually the negatives and then enter the positives. There has to be an easier way to post payments. :)

Created 27 Sep 14:48

Therabill / Billing / Payments

0 Future Consideration
3 Vote

patient with 2 cases having to physicians on record

We have patients that will have 2 consective cases, going to different insurances who. Each condition will have a different doctor. The program now only records one physician. We need to be able to assigned the different physicians to the differen...

Created 12 Sep 17:51

Therabill / Billing

0 Planned
2 Vote

To be able to change the end date of a recurring session

I believe it would be extremely beneficial and time saving if Therabill would allow the end date of a recurring session to be changed, rather than entering all new sessions for extensions. This would save me many hours as a scheduler!

Created 06 Oct 21:34

Therabill / Billing

0
3 Vote

We need a bounce back on email statements that let's us know when email was not delivered.

As more patients switch to email option for billing we need to get notice if email is incorrectly entered or no longer accepting emails. Email billing saves the paper, saves us the postage and saves the patient lost mail and mail table build up. T...

Created 07 Sep 15:13

Therabill / Billing

0
2 Vote

Why does updated WPT insurances not consistently cross to Therabill?

We update insurance information in web pt and only sometimes does it cross over to Therabill. I.E. changed patient from Triwest to Veterans Affairs, updated the auth, several days later went to file a claim, and the Therabill side still showed the...

Created 02 Oct 20:05

Therabill / Billing

0
1 Vote

Allowing rendering provider to be billed under PT or PTA on a case by case basis or by allowing 2 of the same insurance companies to be added (one for commerical plans and one for medicare plans).

As of recent, BCBS has added Medicare Advantage claims in the state of KS - both of which are billed to the same payer ID. The Medicare Adv. plans are required to follow WPS Medicare part B rules when it comes to which rendering provider is on the...

Created 28 Oct 14:43

Therabill / Billing

0
3 Vote

ERA showing even when not posted

It would be nice to have the ERA link under the claim even if the ERA is not posted

Created 23 Aug 20:21

Therabill / Billing

0

WebPT may use your submission for any purpose without obligation or restriction of any kind.

WebPT Terms and Conditions WebPT Privacy Policy

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Filter by status

Filter by category

Agency Billing

Change status of all date of services once

Ability to add tax% when generating statemennts

easier posting when you have take backs

patient with 2 cases having to physicians on record

To be able to change the end date of a recurring session

We need a bounce back on email statements that let's us know when email was not delivered.

Why does updated WPT insurances not consistently cross to Therabill?

Allowing rendering provider to be billed under PT or PTA on a case by case basis or by allowing 2 of the same insurance companies to be added (one for commerical plans and one for medicare plans).

ERA showing even when not posted

Filter by status

Filter by category

Identify yourself with your email address

Agency Billing

Change status of all date of services once

Ability to add tax% when generating statemennts

easier posting when you have take backs

patient with 2 cases having to physicians on record

To be able to change the end date of a recurring session

We need a bounce back on email statements that let's us know when email was not delivered.

Why does updated WPT insurances not consistently cross to Therabill?

Allowing rendering provider to be billed under PT or PTA on a case by case basis or by allowing 2 of the same insurance companies to be added (one for commerical plans and one for medicare plans).

ERA showing even when not posted