WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

1 Vote

Our ERAs are not working

Our ERAs are not working thanks

Created 20 Nov 20:07

Therabill / Billing

0
6 Vote

Need to develop a proof of timely form that the end user can print

Need to develop a proof of timely form that the end user can print out immediately while working the claim.

Created 18 Oct 15:27

Therabill / Billing

0 Future Consideration
35 Vote

REMOVE START DATE FROM INSURANCE INVOICING QUEUE

Please remove the start date from the insurance invoice queue. This must have been one of your recent updates, but this is an issue because now we have to delete it every time we go into the Insurance Invoice area to bill claims. We need to be abl...

Created 23 Feb 14:16

Therabill / Billing

9 Unlikely to Implement
4 Vote

"Flag" a patient to providers, if there is an unresolved billing issue

If a credit card is declined, insurance now inactive, or some other patient data is now missing, "flag" this client to the provider so they are aware or address the issue. Flag can be toggled on/off manually... A further step would be automaticall...

Created 24 Sep 15:09

Therabill / Billing

0 Future Consideration
2 Vote

populate WebPT policy start and end dates into TheraBill

It would be useful to have the Start and End dates listed so that an expired plan isn't billed in error, causing a time delay in billing and payments

Created 22 Oct 21:52

Therabill / Billing

0
77 Vote

delete duplicate / inactive insurance

it would be VERY beneficial to be able to remove a duplicate or inactive insurance. we have a situation where there is an insurance company listed 2x but the couple patients with that insurance currently aren't listed under EITHER of them but rath...

Created 26 Mar 14:35

Therabill / Billing

2 Future Consideration
4 Vote

ADD AN ADJUST COLUMN TO BATCH AGENCY PAYMENT POSTING

Please add an adjust column to batch agency payment posting. When we receive payment from the collection agency we have to post the data in 2 places; the payment to us in batch agency and a write off in batch client to account for the agency's com...

Created 23 Aug 16:45

Therabill / Billing

0 Future Consideration
74 Vote

To be able to print an EOB for just one patient instead of the entire EOB

If we need to paper claim it to a 2nd insurance there is no need to print the entire EOB which can be many many pages.

Created 11 Sep 14:31

Therabill / Billing

3 Future Consideration
2 Vote

COPAY TIME CONSUMING HASSLE

Hello Experts! We have patients with COPAYS and when billing them - one has to CLICK EACH AND EVERY LINE as "Mark as Self Pay" since there's no COPAY category from the drop down box and Therabill DOESN'T have the capability to claim COPAYS as a gr...

Created 27 Sep 23:25

Therabill / Billing

0
74 Vote

Add Description of client responsibility amounts owed on Client Statement

For: 1) Transparency and 2) Stop phone callls for questions asking what that amount is for.. I am not sure why: "Deductible Copay Coinsurance" - is not printed on Client statment in TheraBill

Created 22 Aug 12:11

Therabill / Billing / Patient Statements

0 Future Consideration

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