WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
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4 Vote

ERAs; Show balance when posting payments and adjustments

When posting ERAs, you can't see how the claim balance will be affected by the payments and adjustments you are posting. This can result in credit balances, which then need to be corrected, or super small balances of a few pennies on a claim line,...

Created 14 Nov 18:20

Therabill / Payments

0 Future Consideration
4 Vote

Seach by Claim #

Repeatedly, insurance companies will refer to the claim # of the CMS-1500 that they received on ERAs & EOBs to respond with payments, refunds, denials or recoupments. They don't always include a complete patient name or service date however ma...

Created 05 Nov 17:39

Therabill / Payments / Usability

1 Future Consideration
4 Vote

Payment application

In my opinion, we desperately need the ability to apply a payment from a particular date to a particular date of service. In order to ensure that the appropriate information is sent to the patient I currently have to look at an open date of servic...

Created 31 Oct 21:58

Therabill / Payments

2 Future Consideration
4 Vote

Payment Link

Please consider an option to add a link to pay to the email or the electronic statement. I imagine many patients and clinics would benefit from patients having a one click option to pay. This would increase turn around time on payments and improve...

Created 24 Aug 14:44

Therabill / Billing / Patient Statements / Payments

0 Future Consideration
3 Vote

Need some way to differentiate cash pay item payments flowing through Webpt

Currently, when our practice takes a payment from a patient for a cash pay item like a supply (theraband, rock sauce, orthotic etc), the payment is entered into the bulk unassigned payments on that patient and could potentially be applied as a cop...

Created 05 Mar 21:46

Therabill / Payments

1
1 Vote

Edit in Batch Patient

It would be helpful when posting payments or making adjustments to have an edit pencil next to amount to be able to edit payment, adj or send back to insurance billing.

Created 26 Apr 17:34

Therabill / Payments

0 Future Consideration
3 Vote

Make an option to NOT apply patient's "unassigned payments" automatically when applying ERAs.

Many times when I see the patient has unassigned payments and there is a balance I obviously will not manually delete the amount but this allow payments to get applied out of chronological order and not match with statements sent if a patient's pa...

Created 11 Feb 16:16

Therabill / Payments

0
2 Vote

please make it so i can apply one action to all the sessions...

i need this to work differently as it is very cumbersome to enter many different sessions' payments. and then i have to enter to close each one individually instead of having an "apply to all". also, they should make it so when there is for instan...

Created 04 Aug 16:01

Therabill / Payments

0
2 Vote

ability to search by eft dollar amount in era

No description provided

Created 26 Jul 14:57

Therabill / Payments

0 Future Consideration
1 Vote

Ability to enter charges

It would be nice to be able to enter in a patient charge for things such as no show or missed appointments, purchased supplies etc. that does not go through insurance so that patient payments can be tracked and applied accurately.

Created 22 Mar 20:39

Therabill / Payments

0 Future Consideration

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