WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
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1 Vote

ERROR CLAIMS MISSING ALERT!

Therabill has the 3 options found in the Invoicing Area but I wish it has a 4th category which is Claims with Errors . It is so hard to keep track of claims without errors because the error claim box & Filing CMS 500 are not accurate or update...

Created 15 Nov 20:27

Therabill / Claims

0
1 Vote

Do not clear the boxes when batching insurance companies with payments.

Under "Batch Insurance payment" when manually inputting numbers you must input the check, check date, and insurance you received the payment from. Applying payments to a patient clears these boxes for some reason. I'd much rather prefer for these ...

Created 14 Nov 14:15

Therabill / Payments

0 Future Consideration
530 Vote

Missed appointment notification to patient

When a patient no-shows for a scheduled appointment and you check the "no-show" icon/box from "Edit Appointment" screen, it would be helpful to get a pop-up that asks "Would you like to alert the patient of their missed appointment?". Then an emai...

Created 19 Nov 19:21

EMR / Scheduler

23 Future Consideration
398 Vote

Expired/exceeded Authorization Alerts

Instead of just switching to bold red print when an authorization on file is expired a pop up should also appear when the the patient chart is opened. Similar to when the Medicare PT threshold has been exceeded. The authorization should also show ...

Created 17 Jun 22:51

EMR / Documentation

31 In Progress
1 Vote

Olld Provider notes to archive

Can you please tell me how to move our providers notes to the archive so that we can retrieve notes if necessary but we have providers that have been gone a very long time not to mention we are paying for and insane of amount of providers that are...

Created 11 Nov 13:12

Therabill / Usability

0
54 Vote

Easy way to cancel more than one appointment for a client

It would be nice to be able to go to schedule tab and bring up client appointments and cancel there.

Created 04 Apr 14:44

Therabill / Other

2 Future Consideration
90 Vote

to be able to cancel or confirm about through the text message

We are having a lot of new clients no showing, we feel it would be benifical if the Patient could confirm or cancel there appointments with the text reminder. Or atleast provide the message that they need to call the office to cancel.

Created 27 Oct 16:20

Therabill / Other

4 Future Consideration
6 Vote

Need to develop a proof of timely form that the end user can print

Need to develop a proof of timely form that the end user can print out immediately while working the claim.

Created 18 Oct 15:27

Therabill / Billing

0 Future Consideration
261 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

9 Future Consideration
67 Vote

Update efficiency for “New Missed and Open Notes”

Since transitioning to documenting with Soap 2.0, we've been advised to use the "New Missed and Open Notes" report in Analytics instead of the "Missed Notes" report through the EMR due to compatibility reasons. However, we've encountered significa...

Created 13 Dec 18:34

Analytics / Other

10

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