WebPT Ideas and Discovery
This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)
This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)
I absolutely agree with this post. It does no good to have an Analytics feature if none of the reports are accurate. I was told this was a perk of 2.0 (the analytics) and boy was that wrong! I would think this would be an urgent matter to have accurate reports but WebPT is just aware they are incorrect and they seem to be okay with it. Doing these by hand is the only way to get an accurate no show/cancel rate which is completely inefficient and way behind with the times.
The reports is SOAP 2.0 are atrocious, this should be corrected ASAP. It's almost impossible to pull accurate data out of SOAP 2.0 Analytics.
Yes, the EMR Productivity report is wrong ---- it needs to pull the cancel/no-shows from the schedule, not who marked it. Our therapist;s never mark the cancel/no-shows, our front desk staff does.
Yes! It needs to pull cancel/no-shows from the therapists' schedules, not who marks it as a cancel/no-show
Thank you for the feedback. Can you confirm if your feedback is related to this EMR Productivity report the referenced Notes by Clinic report that is our Analytics report that we are working on to replace the productivity report? Thank you.