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Dont kick us out while we are working in Therabill

Dont have a time out function or what ever is kicking us out. I just tried to post a $3000+ MC ERA and it didnt post. VERY frustrating as several patients on there had to have manual adjustments done

  • Guest
  • May 2 2019
  • Full Release
Therabill / Billing
  • Jun 5, 2020

    Admin response

    We have identified the root cause of this within the system and have addressed the scenario that was causing the problem. If you continue to have this issue, please contact support so we can further investigate.

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  • Guest commented
    January 14, 2020 01:43

    I get logged out more around 4:30-6:00p then all day. I don;t mind getting logged out, would just like a notification that it was going to happen! 

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  • Guest commented
    August 21, 2019 14:38

    Therabill locks up while working on posting and kicks me out.  I have to start over.  Frustrating.  

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  • Guest commented
    May 09, 2019 14:49

    Every day between 4:30 - 5:00 we get kicked out.  Reported issue months ago and still no fix.

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