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Add two-factor authentication soon.

With ransomware and other attacks becoming increasingly more common, Therabill needs to add two-factor authentication immediately. Therabill is responsible for the protected health information of patients, including mental health info, and so this is needed now. Two-factor authentication is one of the basics of online security, so it is surprising to me that it has not yet been added. Please take care of this, Therabill.

  • Guest
  • Jun 21 2021
  • Future Consideration
Therabill / Other
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  • Guest commented
    19 Jul 22:58

    This should be an option within therabill. I just did a HIPAA audit and they said this was an urgent action item for me- it's upsetting that it's not build into therabill by now.

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  • Guest commented
    April 05, 2023 20:04

    The organization that manages my billing is currently investigating billing platforms (other than Therabill) which already include two-factor authentication. You will retain business by adding two-factor authentication, likely be losing business without this change.

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  • Guest commented
    November 21, 2021 14:04

    Agree! This should have been added ages ago!!!

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