WebPT Ideas and Discovery

It would be helpful if only the insurance listed under the case in WebPT came over to Therabill with claim

It would be very helpful if only the insurance listed under the case in WEbPT would come over with claim, instead of all of their insurances. I have had people with up to 3 primary and/or 2 secondary insurances coming over and I have to stop and l...

implement automatic retrieval of ICN from medicare EOBs to be able to submit to secondaries electronically and print and mail

every single clinic would benefit from having this as an option. Most billing softwares offer this as it is a necessary tool to be able to send a secondary claim electronically with all of the information that the secondaries require. When sending...

Created 30 May 14:27

Therabill / Billing

0 Future Consideration

281 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

10 Future Consideration

304 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Easy way to cancel more than one appointment for a client

It would be nice to be able to go to schedule tab and bring up client appointments and cancel there.

Created 04 Apr 14:44

Therabill / Other

2 Future Consideration

242 Vote

Text reminders to display date and day of week (not just day of week)

We feel the patients need to have text appointment reminders sent with date of week displayed, not just the day of the week. (Currently text says Reminder: Your appointment with XXX is on Tue at 07:00am To reschedule call ####"

Created 25 May 14:49

EMR / Scheduler

30 Planned

WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
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It would be helpful if only the insurance listed under the case in WebPT came over to Therabill with claim

Software update to tie Copay collected at visit to DOS in Therabill.

Missed appointment notification to patient

Expired/exceeded Authorization Alerts

to be able to cancel or confirm about through the text message

implement automatic retrieval of ICN from medicare EOBs to be able to submit to secondaries electronically and print and mail

Office Chat Feature

patient search by phone number

Easy way to cancel more than one appointment for a client

Text reminders to display date and day of week (not just day of week)

Filter by status

Filter by category

Identify yourself with your email address

It would be helpful if only the insurance listed under the case in WebPT came over to Therabill with claim

Software update to tie Copay collected at visit to DOS in Therabill.

Missed appointment notification to patient

Expired/exceeded Authorization Alerts

to be able to cancel or confirm about through the text message

implement automatic retrieval of ICN from medicare EOBs to be able to submit to secondaries electronically and print and mail

Office Chat Feature

patient search by phone number

Easy way to cancel more than one appointment for a client

Text reminders to display date and day of week (not just day of week)