WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

Being able to move notes from one case to another in soap 2.0

I have a patient who has a new insurance but we found this out after seeing them in the old case. Patient needs a new insurance in this new case but I have been told that the notes cannot be moved over in soap 2.0.

  • Guest
  • Nov 9 2021
  • Future Consideration
EMR / Other
  • Dec 13, 2021

    Admin response

    Thanks for your feedback, this is some thing we are continuing to assess how we will address and improve in SOAP 2.0.

  • Attach files
  • Guest commented
    29 Jan 15:21

    We need to transfer notes from one case to another when the therapists do notes in the wrong cases. or if the patients insurance changes

    ×

    Attachments Open full size

  • Guest commented
    July 25, 2022 14:55

    It is very frustrating! Hopefully it will be resolved and benefit everyone!

    ×

    Attachments Open full size

  • Guest commented
    April 08, 2022 16:24

    I just had this happen to me as well. A patient didn't tell me until 9 visits later that her insurance changed. The best answer webPT support could give me was to rewrite all 9 notes. It seems ridiculous that in an older version of their software, these notes could simply be moved from one case to the other, but in their "new and improved" soap 2.0, I will be spending a good part of my weekend rewriting notes that I've already written. So frustrating!

    ×

    Attachments Open full size

Related ideas

WebPT may use your submission for any purpose without obligation or restriction of any kind.

    WebPT Terms and Conditions    WebPT Privacy Policy