WebPT Ideas and Discovery

This portal is to capture your great ideas and improvements to our WebPT solutions!
No PHI should be included and application issues should be reported to WebPT Support
(support@webpt dot com)

260 Vote

Office Chat Feature

It would be amazing to have a built in chat feature for staff to utilize in the office. Having a way for my admin staff to communicate with clinical staff without interrupting a patient would have a huge impact on our daily flow.

Created 09 Jun 12:12

EMR / Other

9 Future Consideration
67 Vote

Update efficiency for “New Missed and Open Notes”

Since transitioning to documenting with Soap 2.0, we've been advised to use the "New Missed and Open Notes" report in Analytics instead of the "Missed Notes" report through the EMR due to compatibility reasons. However, we've encountered significa...

Created 13 Dec 18:34

Analytics / Other

10
15 Vote

Ability to print a single patient from EOB

Currently if you have to send a paper claim to a secondary insurance you have to print out the entire remit. The ability to select a single patient from a remit and print out their information to send to a second insurance will be most convenient.

Created 20 Aug 16:12

Therabill / Payments

1 Future Consideration
2 Vote

populate WebPT policy start and end dates into TheraBill

It would be useful to have the Start and End dates listed so that an expired plan isn't billed in error, causing a time delay in billing and payments

Created 22 Oct 21:52

Therabill / Billing

0
272 Vote

patient search by phone number

We do not have a call center at this time. Some times there is only one front office person and we miss a call. It would be helpful if we could search for patients by phone number to look up who it was that called.

Created 27 Jan 21:53

EMR / Front Office

13 Planned
4 Vote

Add Provider to Payment Balancing Full Access

Can we add a column on the Payment Balancing and Payment Balancing Full Access Report to include the provider? A new member runs provider totals and includes the check numbers Champlin PT requested

Created 10 Oct 21:39

Billing / Reports

1
224 Vote

Text reminders to display date and day of week (not just day of week)

We feel the patients need to have text appointment reminders sent with date of week displayed, not just the day of the week. (Currently text says Reminder: Your appointment with XXX is on Tue at 07:00am To reschedule call ####"

Created 25 May 14:49

EMR / Scheduler

29 Planned
154 Vote

Rescheduled Option for Appointment

There is an option for no show and cx. Should be an option for rescheduled

Created 04 Mar 03:07

EMR / Other

4 Future Consideration
1 Vote

Unfinalize Session after finalized

No description provided

Created 25 Oct 16:43

Therabill / Usability

0 Unlikely to Implement
35 Vote

REMOVE START DATE FROM INSURANCE INVOICING QUEUE

Please remove the start date from the insurance invoice queue. This must have been one of your recent updates, but this is an issue because now we have to delete it every time we go into the Insurance Invoice area to bill claims. We need to be abl...

Created 23 Feb 14:16

Therabill / Billing

9 Unlikely to Implement

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